A typical day in the life of an Analyst.
You start the day with making it into the office. Sounds simple enough, but imagine if you will, Lilliputians. Everywhere you look, Lilliputians. You move…they break…you fix…Lilliputians. That’s a little morbid. Let’s try this…
At any moment your phone can ring. There can be an issue with the system. Users can’t access it. It’s throwing an error. A batch is held up. It isn’t working as expected. This call can come at 3 p.m. or 3 a.m. And you’re on this call until it is resolved. Five minutes, five hours, doesn’t matter.
Not surprisingly a large majority of these calls come at 1 a.m. It’s like the system KNOWS! “Sshhhh, she’s sleeping soundly. Looks like a great dream! Let’s break! She won’t mind…”
If you’re lucky, the issue takes 15 minutes to resolve. Then you’re off and running. You get your shower. You get your breakfast. You make it into the office. Life is good!
Once in the office you have to make it to your desk. No problem! Well….if you sneak in the back way you’re pretty safe. Walk through one of the departments though and WHAM! You’re caught!
It’s not a huge deal. They’re either going to catch you, or submit a ticket. Either way, you are going to work on their issue. Now, it can be a big deal if the system broke between leaving the house and reaching the office door. It happens. Dang gremlins in the system. They know! They plot, and plan. Evil little things!
You’ve made it to the office! Congratulations, your award is work!
It takes a few minutes to boot up your system, open all of your programs and glance at the never-ending stream of emails. Email is a trap! The oubliette of electronic communication. The place of forgetting.
You either forget to read your email. Read it and forget to reply. Forget to hit send on your reply. Forget what the email said…and read it twelve more times, or simply forget there was life before email. I forget to hit send on emails. I have wonderfully written, well phrased, magnificent novels still waiting on my desktop for me to hit send. It’s a curse. Plus send is so overrated these days. Telepathy, now I can get behind that thought!
So, we’ve made it into the office. We’ve booted our machines, and avoided our email. We’re now ready for the day….to end.
Tomorrow… we’ll talk coffee!