And today’s winning conversation….
Caller: “I have a question about my coverage.”
Receptionist: “Okay, let me get you over to customer service.”
Caller: “No, I only want to speak to a generic person.”
And Generic for the win! Brand Name is back on the benches. Maybe next round Brand Name will get its chance.
Makes you wonder….are you Brand Name, or Generic?
Yours Faithfully,
R3b3l G33k