Let the Introductions Commence!

I realized today I haven’t introduced the new delegation of repudiation. How can you truly appreciate the off-kilter group of misfits I now call co-works? The About page tells you a little but… really, what fun is an About Page? Boring!

So…where to start…

How about with the important people? The grunts, gophers, and go-getters.

Yes! Yes! Lets start with them.

At the top of the grunts heap is Genius-Developer-Guy. The name is given in all reverence and is still lacking. I have watched many programmers over my lifetime. None of them like Genius-Developer-Guy. He writes code which is elegant, beautiful, and complete works of art. I stand in complete awe of his abilities. I will be 100 before I ever reach his level.

Genius-Developer-Guy is always in high demand. He has a sharp wit and a gloriously awesome geeky sense of humor. It makes working with him easy and enjoyable. And if that is not reason enough to work with him… He has a Battlestar Galactica ship blueprint on his office wall. Oh, he’s also single ladies! Single, successful and keeps Newton’s Cradle on his desk. Plus, he’s a dog lover. You just can’t go wrong with those qualities, ladies!

Anyway, onward we go!

Next we have Corvette-Crazy-Guy. I call him Corvette Crazy because, well, he owns a corvette and he’s a little crazy. I think the crazy part is a requirement for IT people though. So, don’t read the crazy as ‘stalker crazy.’ Instead he is a ‘life is meant to be fun, filled with laughter, and completely enjoyed’ crazy.

Corvette-Crazy-Guy is the one we all give a hard time to. It’s a must! I’m not even sure why… we just do…and…he gives it right back. It’s awesome! He’s also a darn hard worker. Probably spends more hours at work then the rest of us on projects. He’s a true IT person at heart. True IT people have to learn, constantly. We’re not happy unless we’re learning something new.  Oh, and ladies, he’s single! He’d be a great catch for someone who likes to be pampered and spoiled. Just sayin’…..

Forward we go to…

Bossman. Every place you work you have a boss. Unless, you’re the one who is THE BOSS. Our boss is a pretty laid back, easy going, rarely riled guy. He adores his family, and will give you an honest opinion. That’s pretty awesome when you get right down to it. I’ve seen him ‘riled’ up once and he didn’t even raise his voice. If he hadn’t told me, I never would have known.

He will tell you when you need to get your butt to work though. Thankfully I haven’t been told that, yet, but I’m waiting for an off week. Although, I don’t really see him saying it. He’s definitely more… “Do you need help?” than “Get off your lazy ass and work!” Goes with his laid back nature.

Then there is the Mike-ster! I’ve know the Mike-ster for…. a few years. He’s a pretty awesome dude. Never tell him I said that though. I wouldn’t want him thinking I was being nice to him. The Mike-ster has a long list of talents.

He’s great with people, good with technology, and works magic with documentation. I’ve yet to meet anyone who doesn’t like him. He’s just that friendly guy who makes everyone feel at ease. Kind of like the rest of this group…hmmmm….wonder if that is part of why he fits in so well? 🙂

I cannot forget the Project-Manager-Extraordinaire (PME). She’s a whirl wind of talent.  She has so much knowledge stored in her head. I’ve listened to her rattle steps off, or locations of data, or how to do things so fast… I couldn’t keep up! She really knows her stuff and, she’s always willing to help answer questions. Plus, she always knows the answer! It’s awesome!

Smart, talented, helpful, witty, and just all around awesome! Being able to work with this group is definitely a blessing. Hat’s off to the wonder that is them!

 

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Power Button Predicament

Today’s Adventure…

The Toni-ster: “Can you shut off the computer? Turn it completely off.”

User: “How do I do that?”

Toni-ster: “Hold the power button down for 30 seconds, or until the light goes off.”

User: “Okay, I held the button down, but there’s still a light on.”

Toni-ster: “Are you sure you turned the computer off, or was it the monitor?” *Toni-ster already knows the answer to this because she’s remoted in and the screen went blank…*

User: “Yes, it was the computer.” *You hear rattling of papers and things moving*

User: “Well,…maybe it was the monitor the blue light isn’t on any more.”

Toni-ster: “Okay, we need to turn the computer off. Find the power button on the computer.”

User: *More rumpling of papers, etc.* “Okay, I think I have it.”

Toni-ster: *Still seeing a blank screen…screen comes on…* “Are you sure you have the computer power button?”

User: “I think so, but I still see a light.”

Toni-ster: “The button should be on the little black box with the device name sticker.”

User: “Oh! That computer.”

Toni-ster: ….

User: *Holds the correct button down and turns off computer…finally!*

Toni-ster: *This is exactly why they made wine….*

Just another day in paradise! 🙂

Schrodinger’s Application

Today’s adventure…

User: “I can’t get in to such-and-such application”

Me: “Okay, let’s take a look” I remote in and….user is on the main log in screen.

Me: “Oh, so do you need help logging in to the computer?”

User: “No, I have my information to do that…”

Me: ….waiting for user to log in.

User: “Do you want me to log in?”

Me: *Thinking to myself: “No, I need to work on my psychic ability to see what happens next.”*

Me: Saying politely, “Yes, please.”

User: Finally logs in and….

Me: “What application are you having problems accessing?”

User: “Well, I have my sign in information for this application, this application, this one, and also this one.”

Me: “Is it one of those applications you’re having problems with?”

User: “No, I haven’t signed in to it before.”

Me: “Is it one of the applications you access through Citrix?” Opens Citrix for user to sign in.
User: “No, but I will need to be able to sign in there.”

Me: Let’s user know what username/password will get him signed in to Citrix.

Me: “Is the application one of the icons on your desktop?”

User: “I’m not sure. It should be.”

Me: *Waits for user to click on icon…*

Me: “Which of these icons is the one you need?” *Hovers over each icon slowly…trying to remain calm*

User: “I don’t think it is any of those.”

Me: *Screams profanities in my head because I just want to know what application he can’t get into*

Me: “Do you know which application it is?”

User: “I think so-and-so is calling someone.”

Me: *Really wanting to ask, “what does that have to do with the application?” while also screaming inside my head.*

Me: “Oh, are they calling someone to find out what application?”

User: “I don’t know…maybe.”

Mysterious voice in the Background: “Users name, they need to install the application, but you have your log in information, right?”

User: “I think so. They gave me several.”

Disembodied voice again: “Well, what applications did they give you passwords for?”

User: “I’m not sure. There were several of them.”

Me: “Users name, it sounds like someone is helping you with the application in the background. Is there anything else I can do to help?”

User: “Ya, so-and-so is getting the information. I think we’re good.”

Me: “Okay, if you have any additional problems please let us know.”

Disembodied voice in the background: “Now, which application were you trying to log in to? You have it on your computer right, or do we need to install it?”

User: “I think it is on the computer but, it may need to be installed. I don’t know.”

Me: *hanging up the phone quickly, praying he doesn’t call back!*

I still have absolutely no idea what application he was trying to log in to. I’m not even sure there was an application…

Schrodinger’s application – it is both an application and not an application until it is found or not found.