And today’s conversation in question winner goes to….
Me: “Hey, I need some more info on the ticket you submitted.”
User: “I submitted a ticket?”
Me: “Ya, you requested a utilization report….”
User: “Are you sure it was me?”
Me: “Ya, it has your name all over it…”
User: “I haven’t submitted a ticket in ages…”
Me: “Oh, well then, I guess I can close this ticket.”
User: “Well no. If you say I submitted one then I might have. I just don’t remember it.”
User: “Now….what was the ticket about?”
Me: “A report. Utilization.”
User: “OH! That report!”
And this is where I take up drinking!